Data protection declaration

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion

of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the

processing procedures below do not state otherwise.

“Personal data” is any information relating to an identified or identifiable natural person.

Server log files

You can use our websites without submitting personal data.

Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored

in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address,

amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to

our legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Contact

Responsible person

Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.

Proactive contact of the customer by e-mail

If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent

provided by you. The purpose of the data processing is to handle and respond to your contact request.

If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or

concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.

If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our

overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation,

you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article

6(1)(f) GDPR.

We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention

periods, unless you have agreed to further processing and use.

Collection and processing when using the contact form

When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you.

The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitted

data. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent.You can withdraw your consent at any time by

contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your email

address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.

WhatsApp Business

If you communicate with us via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited for this (4 Grand Canal

Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you have your residence outside the European Economic Area, this

service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

The purpose of the data processing is to handle and respond to your contact request. For this purpose we collect and process your mobile

phone number registered with WhatsApp and, if provided, your name and additional data to the extent provided by you. We use a mobile

device for the service, the address book of which stores exclusively the data of users who have contacted us via WhatsApp. Disclosure of

personal data to WhatsApp shall not take place unless you have already consented to this with respect to WhatsApp.

Your data are transmitted by WhatsApp to servers of Facebook Inc. in the USA.

If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or

concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.

If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our

overriding, legitimate interest in providing quick and easy communication as well as responding to your request. In this case, on grounds

relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you

and carried out on the basis of Article 6(1)(f) GDPR.

We will only use your personal data to process your request. Your data will subsequently be deleted in compliance with statutory retention

periods, unless you have agreed to further processing and use.

For more information on terms of service and privacy when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-ofservice

and https://www.whatsapp.com/legal/#privacy-policy.

Customer account Orders

Customer account

When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of

improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a

GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried

out with your consent up to the withdrawal. Your customer account will then be deleted.

Collection, processing, and transfer of personal data in orders

When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your

order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent

the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract

with you.

Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service

providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every

case. The scope of data transmission is restricted to a minimum.

Contact Evaluations

Data collection when you post a comment

When you comment on an article or a contribution, we collect your personal data (name, email address, comment text) only in the scope

provided by you. The processing serves to allow you to comment and to display comments. By submitting the comment you agree to the

processing of the transmitted data. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can

withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the

withdrawal. You personal data will then be deleted.

On submission of your comment your IP address will also be saved in order to prevent misuse of the comment function and to ensure the

security of our IT systems. By submitting the comment you agree to the processing of the transmitted data. The processing will be carried

out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the

legality of the processing carried out with your consent up to the withdrawal. Your IP address will then be deleted.

Käufersiegel customer rating tool

Our website uses the ‘Käufersiegel’ customer rating tool by Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig).

Following your order, we would like to ask you to evaluate and comment on your purchase with us.

We will write to you for this purpose via email, making use of the technical system of the provider of the ‘Käufersiegel’ rating tool in

processing the order.

As part of this, your data is processed either with your consent or on the basis of our legitimate interests.

Processing is carried out on the basis of Article 6(1)(a) GDPR with your consent, insofar as you have expressly consented to the receipt of

feedback requests. You can withdraw your consent at any time using the corresponding link in the email, without affecting the legality of the

processing carried out with your consent up to the withdrawal. Your email address will then be removed from the distributor.

Processing is carried out without your express consent on the basis of Article 6(1)(f) GDPR due to our justified interest in truthful, verified

evaluations of our services as part of direct advertising. For this purpose we send you a feedback request electronically for our own goods

or services which you have already purchased from us. Emails are sent to the address that we obtained from you in the course of selling a

good or service. The sending of feedback requests is subject to the proviso that you have not objected to the use of your email address.

You can object to this at any time by notifying us. You will find the contact details for exercising your right to object in our imprint.

You can also use the link provided in the feedback request. This will not involve any costs other than transmission costs at basic tariffs.

The personal data saved for this purpose in the technical system of the ‘Käufersiegel’ rating tool will be deleted three months after the

delivery of goods recorded for evaluation.

Shopauskunft customer review

We use the "shopauskunft.de" evaluation tool for our website, from Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig;

"Shopauskunft").

Following your order, we would like to ask you to evaluate and comment on your purchase with us. For this reason, we will contact you via

email. When doing so, we will make use of a technical system known as “Rechtssichere Bewertungsanfrage (a type of evaluation request

that is legally sound, RBA)”. As part of this procedure, we will process the data pertaining to your order (order number/invoice number,

value of purchases and shipping costs) as well as your e-mail address. Processing is carried out on the basis of Article 6(1)(a) GDPR with

your consent, insofar as you have expressly consented to disclose your data and receive feedback requests.

You can withdraw your consent at any time using the corresponding link in the email or by sending us a message, without affecting the

legality of the processing carried out with your consent up to the withdrawal.

For more information about data protection when using Shopauskunft, please visit: https://www.shopauskunft.de/datenschutz.

Shopauskunft widget

The Shopauskunft widget is integrated into our website. This serves to display and advertise the number and results of our reviews

previously received from Shopauskunft.To display the widget, it is technically necessary to submit usage data to the Shopauskunft server

from your internet browser and store it for 7 days in log files (also known as server log files). Amongst this data is the name and URL of the

file accessed, date and time of the request, the IP address of the requesting computer, website from which access was made (referrer URL),

the browser used and, where necessary, the computer operating system and name of your access provider.

Processing is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in advertising our range by displaying customer

reviews which have already been received. This data is not stored together with other personal data.

Use of your email address for mailing of newsletters

We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you

have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw

your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can

unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be

removed from the distributor.

Shipping companies Merchandise management

Forwarding of your email address to shipping companies for information on shipping status

We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the

order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be

carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the

transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.

Use of an external merchandise management system

We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose

your personal data as collected in the course of the order will be sent to

JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany

Payment service providers

Use of PayPal

All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this

at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Use of PayPal Express

Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449

Luxembourg; "PayPal").

The processing of data enables us to offer you the option of paying via the PayPal Express payment service.

To integrate this payment service it is essential that PayPal collects, stores, and analyses data when you access the website (e.g. IP

address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet

browser to be recognised.

The use of cookies or comparable technologies is based on § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6

para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. On grounds relating

to your particular situation, you have the right to object at any time to this processing of personal data concerning you.

By selecting and using "PayPal Express", the data required for payment processing will be submitted to PayPal to execute the agreement

with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.

Further information on data processing when using the Paypal Express payment service can be found here in the associated data privacy

policy.

Data collection and processing when registering for payment in instalments via easyCredit

Payment in instalments via easyCredit is subject to the supplementary data protection instructions on payment in instalments by easyCredit.

Cookies

Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their

computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a

characteristic character string which allows the browser to be clearly identified when the website is called up again.

Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical

settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each

individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved

may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this

website.

Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

technically necessary cookies

Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to

make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change

and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser

to be recognised again after a page change.

Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the

website as well as a user-friendly and effective design of our range of services.

You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your

personal situation.

Analysis Advertising

Use of the Google Analytics

Our website uses the web analysis service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043,

USA; "Google"). If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow

Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google

responsible for processing your data and for compliance with the applicable data protection legislation.

The processing of data serves to analyse this website and its visitors and for marketing and advertising purposes. Google will use this

information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to

provide other services to the website operator relating to website and internet use. In this process the following information, inter alia, can

be collected: IP address, date and time of the website access, click path, information on the browser and the device you are using, the

pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities. The IP address transmitted

from your browser within the scope of Google Analytics is not associated with any other data held by Google. Google Analytics uses

technology such as cookies, web storage in the browser, and tracking pixels which enable an analysis of your use of the website. The

information generated by these regarding your use of this website is usually transferred to a Google server in the USA and stored there. IP

anonymisation is activated on this website.

Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the

Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA

and shortened there.

The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate

interest in the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to

object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.

You can also prevent the collection of the data (including your IP address) generated by Google Analytics and related to your use of the

website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the

following link [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent the data collection and storage by Google Analytics across

multiple devices you can place an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You

need to implement the opt-out on all systems and devices that you are using, so that this works comprehensively. If you delete the opt-out

cookie, requests will be transmitted to Google again. When you click here the opt-out cookie will be placed: Deactivate Google Analytics.

You can find more detailed information on the terms and conditions of use and data protection at

https://www.google.com/analytics/terms/de.html and/or at https://www.google.de/intl/de/policies/ and at

https://policies.google.com/technologies/cookies?hl=de.

Plug-ins and others

Use of Google reCAPTCHA

Our website uses the reCAPTCHA service by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your

habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google

which is responsible for processing your data and for compliance with applicable data protection laws.

The request serves to distinguish whether the input was made by a human or automatic machine processing. For this purpose your input

will be transmitted to Google and used by them further. In addition, the IP address and any other data required by Google for the

reCAPTCHA service will be transferred to Google. This data will be processed by Google within the EU and potentially also in the USA.

Processing is carried out on the basis of Article 6(1)f) GDPR due to our legitimate interest in protecting our website from automated spying,

misuse and SPAM. On grounds relating to your particular situation, you have the right to object at any time to this processing of

personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.

You can find more detailed information on Google reCAPTCHA and the associated data protection declaration at:

https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Use of GoogleMaps

Our website uses the function for embedding Google Maps by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;

"Google").

If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin

4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for

processing your data and for compliance with the applicable data protection legislation.

This feature visually represents geographical information and interactive maps. Google also collects, processes, and uses data on visitors

to the website when they call up pages with embedded Google maps.

Your data may also be transmitted to the USA.

The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in

the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to object at

any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.

Further information on the data collected and used by Google, your rights and privacy can be found in Google’s privacy policy at

https://www.google.com/privacypolicy.html. You also have the option of changing your settings in the data protection centre, allowing you to

administer and protect the data processed by Google.

Rights of persons affected and storage duration

Duration of storage

After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with

the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have

agreed to further processing and use.

Rights of the affected person

If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction,

deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to

processing for the purposes of direct marketing, according to art. 21 (1) GDPR.

Right to complain to the regulatory authority

You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed

legally.

Right to object

If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for

reasons arising from your particular situation to object at any time to the processing of your data with future effect.

If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the

processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal

claims.

last update: 20.07.2020